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Product Frequently Asked Questions:
Why consider a web-based service?
There is no need to purchase additional hardware or software. There is no need for investment
in additional IT support services. You have access anytime through an Internet connection login.
Can other people see my tasks?
The only tasks other people see are the tasks they assign. Your personal to-do list is private
and can only be viewed by your account login.
How do the alerts work?
When you assign a task, you are able to set alerts at different dates. When the alert time nears,
the system emails a reminder to you and the person who is responsible for the task. There is also
an option to have a text message sent to your mobile phone.
Can I assign tasks to others as well as myself?
Yes. You are able to select from a list of users and assign them tasks. You can also manage
your own to-do list.
Does RealTask archive all completed and past tasks?
Yes. Every task is archived for your records.
What are the advantages of RealTask over the task list I keep on my computer?
RealTask is an interactive application that allows you to manage your tasks remotely or in your office.
The system allows you to manage, monitor, and report on your activities without sorting through emails
or piles of sticky notes. Combine RealFile with RealTask to have a fully interactive work environment
the whole company can use.
Is there a way to see a snapshot of all my activity?
Yes. Our user-friendly dashboard allows you to see all of your activity.
What if I have a technical problem or question?
You are free to email your questions to our support team at support@realtimesites.com whenever you wish.
With an extended support agreement, you can call our support line and speak with one of our
representatives 24/7.
How do I receive the product after my purchase?
You will get an email with login information and training resources.
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